On-Call Support

Access the Advice and Experience of Your OCBE Peers

Imagine facing a business challenge and being able to tap into the collective experience of a network of industry leaders—people who have already faced similar issues and found effective solutions. Now imagine having the opportunity to give back, sharing your own lessons learned to help others succeed. That’s what the OCBE On-Call Peer Support service is all about.

When traditional resources don’t offer the answers you need—whether you’re exploring new strategies or solving tough operational, HR, or L&D challenges—OCBE’s peer support network is here to help. As a member, you can confidentially reach out to other member organizations for advice, insights, and real-world recommendations.

You also have the opportunity to respond to requests and contribute your expertise to the broader OCBE community. All contributors receive a full summary of shared responses—because when we share knowledge, everyone benefits.

How it Works

Submitting a Peer Support Request

  1. Submit your request to OCBE—whether it’s a challenge you’re facing, a benchmarking need, or a request for recommendations.
  2. We share your request confidentially with our network of member organizations. Your identity remains anonymous unless you choose to follow up directly.
  3. Members respond with insights, experiences, and suggestions. You’ll receive a summary of all responses.

Responding to a Peer Support Request
When another member submits a request, you’ll have a chance to contribute your knowledge. If you respond, you’ll receive the full compiled report of all contributions—a powerful resource to inform your own strategies as well.